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Membership Assistant
Membership Services Department

Annapolis, MD

ABOUT MSEA: Maryland State Education Association (MSEA) is the Maryland affiliate of the National Education Association (NEA). MSEA is a union and professional association headquartered in Annapolis, Maryland representing more than 72,000 educators and school employees working in Maryland’s public schools. MSEA is dedicated to improving the teaching and learning experience; negotiating professional compensation, and advocating for increased education funding and working conditions for public school employees; promoting academic achievement for all students; and protecting labor, civil and human rights for all.

Job Summary:
MSEA is seeking applicants to fill the vacancy of Membership Assistant in the Annapolis, Maryland headquarters. The Membership Assistant utilizes various systems and technology to update and maintain accurate information in the union membership database. This is a full-time bargaining unit position that works Monday through Friday, during the hours of 8:00 am to 5:00 pm. There is occasional evening and weekend work.


  • Process membership applications and determine membership eligibility;
  • Reconcile membership dues receipts, membership status and membership classification with external sources;
  • Correspond internally and externally as related to maintaining membership and local databases;
  • Import and/or extract information from membership database and other databases or files;
  • Generate membership data reports, lists, labels, etc. as requested;
  • Assist in mailings related to membership department, may require some moderate to heavy lifting; and
  • Other duties as assigned.


  • Associate degree or minimum of 3 years related work experience, required;
  • Data entry experience, required;
  • Advanced Excel proficiency, required (specifically, experience with unique file characteristics, data manipulation, file conversions, file extractions, and queries);
  • Ability to exercise independent and expert judgement, initiative and resourcefulness;
  • Ability to perform duties with a high level of independence, efficiency and accuracy;
  • Ability to interact effectively and frequently with individuals and groups both internally
  • and externally;
  • Ability to work with and maintain confidentiality of data;
  • Proficiency in verbal and written communication;
  • Ability to meet deadlines and multi-task; and
  • Has or is able to obtain and maintain a valid US driver’s license that complies with the State of Maryland.


  • Microsoft Office Suite experience (Access, Word, Power Point, etc.);
  • Salesforce Customer Relationship Management (CRM) and Interactive Membership Services (IMS) experience; and
  • Non-profit or association experience.

Occasional evening and weekend work may be required (5-10%)

This position offers a generous benefits package.

Application Procedure: To be considered for this position, complete the MSEA employment application, it can be found on the career site of http://www.marylandeducators.org/careers-msea and submit along with a cover letter and your resume to careers@mseanea.org.

WHEN APPLYING: Be sure to indicate that you saw this information at UNIONJOBS.COM.