Kaiser Permanente Labor Management Partnership

Communications Consultant III
Labor Management Partnership

Based in Oakland, CA

 

This individual contributor is primarily responsible for supporting the creation of social media campaigns, operating a social media publishing platform, deploying social campaigns, and collaborating across teams to monitor issues that arise via social media platforms.

This position contributes to the comprehensive strategic communications plans that support the Labor Management Partnership. As a member of the LMP Communications team within the National Communications function of Kaiser Permanente, this individual will engage business and labor partners involved in the Labor Management Partnership to activate and manage communication workstreams and plans.

In addition to the responsibilities listed below, this position is responsible for content development and execution, executing internal communication plans, and collaborating across stakeholders to coordinate communications. 

Essential Responsibilities:

• Pursues self-development and effective relationships with others by proactively providing resources, information, advice, and expertise with coworkers and customers; influencing others through technical explanations and examples; providing occasional mentoring to team members; listening and responding to, seeking, and addressing performance feedback; creating plans to capitalize on strengths and develop weaknesses; anticipating and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback.
• Completes work assignments by applying up-to-date expertise in subject area to generate creative solutions; ensuring all procedures and policies are followed; leveraging an understanding of data, and resources to support projects or initiatives; collaborating cross-functionally to solve business problems; identifying and monitoring priorities, deadlines, and expectations; communicating progress and information; identifying, recommending, and implementing ways to address improvement opportunities; and escalating issues or risks as appropriate.
• Manages projects or project components by coordinating stakeholder contacts; recommending or assigning team resources based on project needs and team member strengths; consulting in the development, analysis, and management of project plans; and coordinating project schedules and resource forecasts.
• Conducts communication activities by providing support to internal and/or external stakeholders; managing and maintaining vendor relationships; communicating the KP brand to ensure positive reputation and recognition; ensuring communications align with KP standards; and ensuring communication activities and performance metrics are documented and tracked.
• Assists in the implementation of communication efforts by consulting with stakeholders on change management and implementation strategies; assessing effectiveness of communications and making modifications as necessary; monitoring key performance indicators and ongoing effectiveness of communications; and ensuring communication plans are implemented on time, on budget, and within agreed upon specifications.
• Assists in the development of strategic communication plans that are aligned with the organizational strategy by working with clients and stakeholders to identify business objectives, key performance indicators, and communication requirements; gathering data and information; obtaining input and resources to fulfill communication plan objectives; coordinating project schedules; identifying and leveraging appropriate audiences and channels; and providing support on a variety of organizational or change management initiatives.
• Develops communications by writing, editing, and producing content for LMP communications programs and projects; proofreading and coordinating production of communications materials; ensuring final placement and distribution of materials; updating content on client-specific and internal/external channels; and ensuring content is consistent with the LMP brand and editorial guidelines in terms of tone, manner, and messaging.

Minimum Qualifications:

• Bachelor's degree in Communications, Journalism, English, Humanities, Business, Social Science, or related field. 
• Minimum three (3) years experience in communications, writing, marketing, or a directly related field. 
• Additional equivalent work experience in a directly related field may be substituted for the degree requirement.

Additional Requirements:
Preferred Qualifications:

• Two (2) years experience working in an organization with union-represented employees.
• Three (3) years professional experience in the development of digital or multi-media content.
• Experience with labor unions preferred. 
• Must be able to work in a labor-management environment. 

Primary Location: Oakland, California
Schedule: Full-time
Shift: Day
Salary: $96,200 – $124,410 / year
Job Number: 1385198

To Apply: 
Submit a résumé and cover letter to Communications Consultant III – Labor Management Partnership