SEIU Local 509
 

Representative
Member Action Resource Center

Based in Marlborough, MA

 

SEIU Local 509 is a fast-growing, progressive union representing over 28,000 state workers, human service workers, higher education faculty and family child care providers in Massachusetts. In the current political environment, the union has a steadfast vision to increase participation and power among its rank-and-file membership.

SEIU Local 509 is part of the Service Employees International Union (SEIU), one of the largest and fastest-growing labor unions in the United States.

GENERAL STATEMENT OF DUTIES
Local 509 has created a team of staff (Member Action Resource Center, MARC) dedicated to supporting stewards, officers and members in the processing and tracking of grievances, and in training and developing stewards. Local 509 is seeking to hire an additional MARC Representative.

The ideal candidate will be experienced in processing grievances, adhering to prescribed timelines of each collective bargaining agreement while being comfortable in training union members around the processes of handling grievances. They should also possess the skills to remain highly organized in their daily work activities.

Work will primarily take place in the Local 509 headquarters, currently located in Marlborough, MA with occasional travel throughout the state in order to attend meetings and conduct training sessions.

JOB QUALIFICATIONS

• Experience with all of the duties of contract enforcement, including investigations, grievance handling as well as conducting dispute hearings.
• Familiarity with labor law (private and public).
• Proficiency in case management systems, email, and Google Workspace, and a willingness to learn new technologies.
• Commitment to the labor movement.
• Excellent communication and interpersonal skills
• Excellent organizational and time management skills
• Must have a driver's license, vehicle registration, and/or intent to purchase a vehicle. Our main office is located in Marlborough, MA, and the position will require occasional travel around the state
• Bilingual English/Spanish skills highly desirable

SUPERVISION
MARC Representatives work under the MARC Director – who directs and supervises the team’s progress on enforcing all collective bargaining agreements, while reviewing cases on their merits and forwarding the goals of Local 509 by developing a stronger leader and steward structure through the education of members.

COMPENSATION, BENEFITS & LOCATION
This is a full-time bargaining unit position based in Marlborough, MA, with some flexibility for local remote work. The salary range for this position is $88,426 to $100,172 depending on experience. Benefits include, at no cost to the employee, health insurance with FSA and HRA, dental insurance, short and long-term disability, a pension, an optional 401k (no employer match), and generous paid time off.

Must have a driver's license, vehicle registration, and/or intent to purchase a vehicle. Our main office is located in Marlborough, MA, and the position will require travel around the state.

SEIU Local 509 requires new employees to have a record of COVID-19 vaccination or a valid accommodation at the time of hire.

HOW TO APPLY
To apply to this position, please submit an updated résumé and a thoughtfully written cover letter to jobapplication@seiu509.org and indicate “MARC Representative” in the subject line. The application deadline is September 30, 2025.

Candidates who advance should expect initial in-person interviews at our Marlborough, MA headquarters beginning in late September to early October, followed by a second round interview and a final interview with union leadership. The expected start date is late Fall 2025.

We want to interview the best candidates for our organization. If you think you have the skills to fill the role and serve our mission, even if you don’t meet every qualification in the list, please consider applying. We review all applications thoroughly and are open to considering candidates from many different backgrounds.

If you would like to request accommodation during the interview process, please email: mconway@seiu509.org. Accommodation requests will be handled confidentially. Please do not send inquiries about the status of your application.

SEIU Local 509 is an equal opportunity employer and does not discriminate on the basis of sex, race, color, religion, sexual orientation, gender identity or expression, national origin, cultural heritage, ancestry, political belief, age, marital status, pregnancy, physical or mental disability or veteran status. SEIU Local 509 is compliant with the Americans with Disabilities Act and we are committed to making special accommodations for your interview or work as a member of our team.