United Domestic Workers of America
AFSCME Local 3930

Human Resources Generalist

Based in San Diego, CA

 

UDW Overview:
United Domestic Workers of America, UDW/AFSCME Local 3930 is a statewide labor union that represents more than 200,000 home care and family child care providers in 45 counties in California. Founded in 1979, UDW is a diverse, progressive labor organization that seeks dynamic, committed individuals who will support our members and those for whom they care locally, statewide and at the national level.

UDW is one of California’s largest labor unions. We consistently support and lead important social justice initiatives like fighting for racial justice, income inequality, and affordable health care for all. We are committed to respect and dignity for seniors, people with disabilities, and the children in our care. We fight for better working conditions and fair pay for home care and child care providers, and full funding for life-saving programs like In- Home Supportive Services (IHSS) and subsidized family child care. For more information about UDW, please visit our website at www.udw.org.

Job Information:
Job Title: Human Resources Generalist
Job Type: Exempt (Salary)
Department: Human Resources
Reports to: People & Performance Manager
Schedule: Full-time - Monday to Friday, 9:00 AM to 6:00 PM, Hybrid (In office/remote)
Job Location: San Diego, CA
Salary Range: $68,640.00/year – $87,188.00/year

Job Summary:
The Human Resources Generalist plays a crucial role in supporting the HR Compliance and Employee Relations Manager and the Talent Acquisition Manager. Key responsibilities include managing employee data within the HRIS, overseeing benefit plans and incentives, assisting with employee relations matters, conducting training sessions, supporting recruitment and talent acquisition efforts, and actively implementing HR programs, training, policies, and projects.

Compliance and Employee Relations Duties and Responsibilities:

• Meet with employees to discuss leave of absence (LOA) options and track protected time off for regulatory and compliance purposes.
• Assist in ensuring ongoing compliance with federal and state laws, public health guidelines, and company policies.
• Assist with employee relations cases as the intake and investigative coordinator.
• Coordinate performance management tasks and activities including processing performance evaluations, merit increases and salary adjustments.
• Assist employees with benefits enrollment and answer basic health plan questions.
• Assist in maintaining the Manager’s calendar, including scheduling meetings. 
• Maintain the HRIS by performing periodic data entry of employee change requests such as background screenings, onboarding, salary adjustments, leaves of absence, offboarding, and other general data entries and documentation practices.
• Answer the telephone, relay messages, and maintain office equipment and supplies.
• Maintain employee confidence and protect operations by keeping human resources information confidential.
• Organize and maintain accurate and up-to-date human resource files, personnel files, department records, and documentation.
• Answer frequently asked questions from employees about standard policies, benefits, hiring processes, etc.; refer more complex questions to the appropriate HR division.
• Perform periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately.
• Provide clerical support to the HR department, file and create documents, packets, and mail.
• Coordinate new hire orientation, onboarding, and offboarding tasks in collaboration with the Payroll Dept. and other departments.
• Assist with planning and executing special events such as benefits enrollment, organization-wide training and meetings, employee recognition events, holiday parties, retirement, and other celebrations.
• Perform administrative duties, including taking meeting minutes, conducting job analyses, and writing standard operating procedures.
• Serve as a backup to the Executive Assistant and Safety Coordinator.
• Assist with department projects and perform other duties as assigned, which are reasonably within the scope of work in this job classification.

Talent Acquisition Duties and Responsibilities:

• Collaborate with managers to understand staffing needs and develop recruitment strategies to attract qualified candidates.
• Source, screen, and interview candidates to assess their skills and fit for open positions.
• Coordinate and schedule interviews between candidates and hiring managers, ensuring a seamless recruitment process.
• Manage job postings on various platforms, including job boards, career websites, and social media channels to reach a vast pool of candidates.
• Conduct reference checks and background screenings on potential hires to verify credentials and ensure compliance with company policies.
• Assist in coordinating and conducting the onboarding process for new employees.
• Maintain accurate and up-to-date candidate records in the applicant tracking system (ATS) to track recruitment metrics and analyze trends.
• Provide regular updates to hiring managers on the status of open positions and candidate pipelines. 
• Stay current on industry trends and best practices in talent acquisition to provide suggestions for continuously improving recruitment strategies and processes.
• Serve as liaison between the Talent Acquisition and Compliance and Employee Relations divisions to ensure smooth transactions from one phase of the employee life cycle to another.

Knowledge, Skills, and Abilities:

• Ability to work synchronously with two managers in a high-volume HR department with complex needs.
• In-depth knowledge of local, state and federal labor laws and regulations.
• Comprehensive understanding of HR best practices and industry trends.
• Proficiency in employee relations principles and conflict resolution strategies.
• Thorough knowledge of recruitment and selection processes.
• Familiarity with performance management techniques and appraisal systems.
• Understanding of compensation and benefits administration methods.
• Knowledge of HR policies and procedures development and implementation.
• Familiarity with diversity, equity, and inclusion initiatives in the workplace.
• Understanding of training and development practices to enhance employee skills.
• Proficiency in utilizing HRIS (Human Resources Information Systems) for data management.
• Excellent verbal and written communication skills for effective HR interactions.
• Strong interpersonal skills to build relationships with employees at all levels.
• Advanced conflict resolution skills to address workplace issues promptly.
• Exceptional problem-solving abilities to tackle complex HR challenges.
• Keen attention to detail in all HR processes and documentation.
• Superior organizational skills to manage multiple tasks and priorities efficiently.
• Effective time management skills to meet deadlines and deliver optimal results.
• Data analysis skills to interpret HR metrics and drive informed decision-making.
• Proficiency in HR software and tools to streamline HR operations.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Proficient in benefits administration with a comprehensive understanding of compliance requirements including Affordable Care Act (ACA), Americans with Disabilities Act (ADA), Employee Retirement Income Security Act (ERISA), Consolidated Omnibus Budget Reconciliation Act (COBRA), Family and Medical Leave Act (FMLA), California Family Rights Act (CFRA) and Pregnancy Disability Leave (PDL) .
• Proficient in California state labor laws and leaves: Paid Sick Leave Law, Fair Employment and Housing Act (FEHA), Equal Pay Act, Wage and Hour Laws, Meal and Rest Break Laws, Workers' Compensation Laws, Kin Care Law, Domestic Violence Leave Law, and California Whistleblower Protection Laws, and others.
• Demonstrated expertise in integrating Benefits, HR, Payroll, and Risk Management functions.
• Ability to articulate and discuss performance management and compensation plans effectively.
• Familiarity with financial principles and adept at basic financial analysis.
• Competent in managing department budgets with a focus on organizational efficiency.
• Exceptional organizational abilities with a proven track record of multitasking in dynamic environments.
• Strong communication skills enabling effective engagement with employees at all levels.
• Strategic and tactical mindset with a high degree of adaptability and organization to meet deadlines in evolving scenarios.
• Proficient in emotional intelligence, verbal and written communication, and adept at human relations.
• Capable of coordinating information for tracking, analysis, and reporting purposes.
• Experienced in managing competing priorities and time-sensitive tasks while ensuring accuracy.
• Skilled in exercising independent judgment, problem-solving, and handling confidential information securely.
• Results-oriented with a focus on planning and execution while working independently or collaboratively within a team.
• Proficient in organizational systems implementation with a professional demeanor that includes tactful communication under pressure and commitment follow-through.
• Advanced proficiency in Microsoft Office applications for creating professional presentations, spreadsheets, and templates independently.
• Familiarity with Adobe applications, project management software, and graphic design tools to enhance productivity and efficiency.

Preferred Qualifications, Education, and/or Experience:

• Bachelor’s degree in human resources, business or related field or equivalent education and experience.
• 3 to 4 years of progressive human resources experience.
• Proven ability to accomplish timely completion of multiple projects with competing deadlines.
• A high level of professionalism, honesty, integrity, and work ethic are essential.
• Strong communication and training delivery skills are required.
• Energetic, enthusiastic, and self-motivated.
• Excellent time management and prioritization skills
• HR certifications: PHR, SPHR, SHRM-CP, SHRM–SCP credential
• Fluency in Spanish (preferred)

Preferred Bilingual Language(s) in either:

• Spanish
• Vietnamese
• Korean
• Tagalog
• Russian
• Assyrian
• Somali
• Arabic

Requirements:

• Must possess a valid California driver’s license, auto insurance that covers business driving, and an automobile for business use.
• Willingness to work long and irregular hours, often including nights and weekends.
• Willingness to travel.

Employee Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life / AD&D
• Long Term Disability (LTD)
• 401(k) Savings Plan
• Pension Plan
• Paid Vacation Days
• Paid Sick Leave
• Personal Day
• 16 Paid Holiday
• Floating Holiday

COVID-19 Vaccination Requirement:
UDW has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees. As a condition of employment, our employees are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk and listen. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is required to stand, walk; sit; reach with hands and arms; climb or balance, and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is primarily exposed to an office-type environment. The employee will frequently work on or around office equipment and furniture. The noise level in the work environment is low to moderate. The employee will frequently work with deadlines under pressure and will occasionally be required to work alone. The employee is occasionally exposed to outdoor environments which can include exposure to vehicles, moving mechanical parts; vibration; odors, fumes, gases, smoke, dust, or airborne particles; and outside weather conditions.

Equal Opportunity Employer:
UDW is an equal opportunity employer, and, as such, does not discriminate against an employee or applicant based on race, creed, color, age, sex, national origin, marital status, sexual orientation, gender identity, religious affiliation, disability, or any other classification protected from discrimination under applicable law.

Notice of E-Verify Participation:
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, or if you believe that your employer has violated its E- Verify responsibilities, please contact DHS (888) 897-7781, dhs.gov/e-verify.

Women, people of color, people with disabilities, and members of the LGBTQIA+ community are strongly encouraged to apply.

To Apply:
Please visit UDW’s career page and submit your application. UDW’s career link → https://udwa.hiringplatform.com/list/careers