NETWORK ADMINISTRATOR

Department or Director(s): Information Technology
Location: Washington D.C.
Bargaining Unit: FOUR
Level: Senior Professional
Reports to: Deputy Director, I.T.

Summary:
Under the general direction of the Assistant Director, I.T., the Network Administrator is responsible for all of the hardware, software and telecommunication components of UNITE HERE's wide area network.

Job Responsibilities (include but are not limited to):

• Ensure that the network and its applications are available to UNITE HERE's authorized users.
  
• Assist in the design, selection, development and implementation of network hardware, telecommunication equipment, cabling and network management systems to address the user needs.
  
• Oversee any staff assisting in the network implementation process.
  
• Set-up, maintain, and delete users and their files.
  
• Install network hardware and software.
  
• Establish user access to network resources.
  
• Schedule the preparation of daily, weekly, monthly, and annual backup of data and programs to safeguard against possible disaster, in the absence of the Network Analyst.
  
• Monitor the performance of the file and application servers in the absence of the Network Analyst.
  
• Perform hardware and software upgrades.
  
• Provide ongoing support to users in the daily use of the systems implemented, including but not limited to troubleshooting and resolving network problems, training new users, answering questions and suggesting methods to increase user productivity.
  
• Add maintenance procedures for new software installed, if any, to daily, weekly, monthly, quarterly and/or annual maintenance schedule.
  
• Maintain Help Desk database with problem logs identifying the type of problem encountered and the procedures followed to resolve each problem.
  
• Ensure the integrity of the security of all network resources, including e-mail access, network files and folders, etc.
  
• Prepare and maintain technical manuals and network diagrams, where vendor documentation is not sufficient.
  
• Distribute technical user friendly briefs and standards.
  
• Assist other members of the I.T. Department staff, as necessary.

Job Requirements/Qualifications:

• Education or equivalent experience: BS in computer science, CNE and/or MCSE certifications, or equivalent work experience administering a wide area network in a high-pressured office environment.
• Specialized knowledge or skills: Knowledge of wide and local area network hardware and software, client/server hardware and software, PC hardware, printers, and PC software such as Microsoft Word, Microsoft Excel, Microsoft PowerPoint and Support Magic Help Desk software.
  
• Additional qualifications: Interested in improving productivity with computers; excellent wide and local area network, client/server, hardware and software troubleshooting, problem solving, and interpersonal skills.

TO APPLY:

Please fax your résumé and cover letter to Human Resources @ 646-313-5480 or you can email your résumé and cover letter to efarris@unitehere.org